The privacy and security of your account information is very important to us. CephTracer™ uses the following features and technologies to help ensure the security of your business, personal and financial information during online transactions.

Electronic protected health information (ePHI) refers to any protected health information (PHI) that is covered under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) security regulations and is produced, saved, transferred or received in an electronic form. CephTracer™ understands and if necessary will work with you in completing a "Business Associate Contract".  Please contact us for further information. 

1Web browser encryption. To access your accounts through, your Web browser must support 128-bit encryption and Secure Sockets Layer (SSL) version 3.0 protocol. These technologies provide the highest level of security and privacy when you access account information, initiate online account transactions, or send secure messages.

2User name and password protection. The length and complexity of your CephTracer™ username and password are determined by the Department of Defense and implemented accordingly. After multiple unsuccessful logon attempts, your account will be disabled as a precaution. If your account is disabled, you can restore access by calling CephTracer™ and answering security questions. 

3A time-out feature. Secure areas of our site have built-in timers that terminate your access after a specified amount of time with no activity to help reduce the possibility of unauthorized access from an unattended computer. When you finish viewing your account information, log off the site and close your browser.

4Extra verification. We'll send confirmation letters or e-mails when changes are made on your account. If you receive a letter or e-mail confirming a change you did not authorize, contact CephTracer™ immediately.

In addition to these safeguards, CephTracer™ will never:

  • Send an e-mail asking for your personal or business account information.
  • Ask for your password in an e-mail or request it via the phone or U.S. mail.
  • Display a popup warning or security alert when you log on if you've kept your Web browser up to date. If you do encounter a logon security message, close the window and ensure your computer anti-virus is up to date and computer patches are current.

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1658 Milwaukee Ave # 100-3647

Chicago, Illinois 60647-6905

United States

(224) 725-3892

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